The purpose of this Online Privacy Statement is to inform you about the types of information we gather online about you when you visit or use the Appraise.com (www.appraise.com) ("our Site"), how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of, and your ability to correct, that information. This Online Privacy Statement may change from time to time, so please check back periodically. This Statement will explain the following regarding the treatment of data collected on our Site:
- Site(s) covered by this Statement What information we collect Why we collect your information How we use your information Sharing your information Your choices Accessing and changing your information Use of cookies on this site Use of third-party media and research companies Use of Web beacons on this site Protecting your information Links to other Web sites Children's privacy Changes to this statement
- Contact us
This Online Privacy Statement covers the collection and use of data on the Appraise.com,(www.appraise.com) Web site in the United States. The information we collect on our Site generally falls into the following two categories: Personally Identifiable Information and Non-Personally Identifiable Information.
Personally Identifiable Information: This refers to information that lets us know the specifics of who you are. The Personally Identifiable Information we collect when you use our Site may include your name, company, mailing address, phone number, cell number, cell provider, fax, e-mail address, id numbers, login names, passwords, public postings, price lists, SS numbers or Tax ID and company type. We request Personally Identifiable Information when you sign up for service or correspond with us. We also collect Personally Identifiable Information when you ask that we send information directly to other people; in these cases, we will collect the information you submit about the recipient. It will be clear when you are on a part of our Site that requires personal information, because we will ask you for it and you will have a choice about how we use that information.
Non-Personally Identifiable Information: This refers to information that does not by itself identify a specific individual. The non-personally identifiable data we collect when you visit our Site may include the Uniform Resource Locator ("URL")** of the Web site that you came from before visiting our Site, which pages you visit on our Site, which URL you next go to, which browser you used to come to our Site, your Internet Protocol ("IP")*** address, and any search terms entered on our Site. This Statement also contains more information about how we use cookies and other technology to collect this data. We may connect the Personally Identifiable Information and Non-Personally Identifiable Information we collect on our Site to validate sessions. Our primary goals in collecting information are to provide customers with security, superior service and to provide all visitors a smooth, efficient, and personalized experience while using our Site. For example, if you utilize services on our Site, we use your Personally Identifiable Information to fill and track your orders. We use Non-Personally Identifiable Information on an aggregated basis to analyze customer behavior to help us understand how visitors use our Site and to measure interest in the various pages. We use this information to improve the content of our Site, to make our Site easier to use, and to customize our advertising. We gather and use information in a number of ways, including the following:
Surfing: We collect certain Non-Personally Identifiable Information when you visit our Site or click on banner ads for Appraise.com, (www.appraise.com) products and services. We collect this information to help run our Site more efficiently, to gather broad demographic information, to monitor the level of activity on our Site, and to evaluate the effectiveness of our advertising. Learn more about how we use cookies and other technology to collect this information below.
Ordering: We collect Personally Identifiable Information when you purchase services. We collect this information to allow access to services, to obtain payment, and to communicate with you about the status of your service.
Technical support: We may collect certain information when you request technical support for your Appraise.com, (www.appraise.com) services. This information is necessary to identify your systems, understand the configuration of the services, diagnose your questions, and provide solutions.
Online surveys and polling: From time to time we collect Personally Identifiable Information from customers who volunteer to complete surveys or participate in polls. We use this information to improve our products and services.
Promotional activities: We collect Personally Identifiable Information from you when you enter a promotional program or activity. We use this information to administer the program or activity and to send you promotional e-mails.
Newsletters and promotional e-mails: We collect Personally Identifiable Information when you ask to receive newsletters, promotional e-mails, and other information. We use this information to provide you the information you request.
Contact information: If you contact us, we may keep a record of your correspondence or comments, including Personally Identifiable Information, in a file specific to you. We use this information to help us provide better service in the event you contact us again. We do not sell, trade, or rent to others the Personally Identifiable Information we collect online. You may trade information with other users of Appraise.com, (www.appraise.com). Unless we have your permission, we will share the Personally Identifiable Information you provide online only with other Appraise.com, (www.appraise.com) entities and/or businesses that provide services to Appraise.com, (www.appraise.com) and only for the purposes described above. Where Appraise.com, (www.appraise.com) engages third parties to perform services on our behalf, we will require them to observe the intent of this Online Privacy Statement. On some pages we offer you the opportunity to receive information from companies with products or services that may be of interest to you. If you choose to receive such information, Appraise.com, (www.appraise.com) may assist these companies in their marketing activities by forwarding their messages to you, but we will not provide these companies with any of your Personally Identifiable Information. From time to time, we may be required to provide Personally Identifiable Information in response to a court order, subpoena, or government investigation. We also reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful. We may release certain Personally Identifiable Information when we believe that such release is reasonably necessary to enforce or apply our Terms and Conditions or to protect the rights, property, and safety of others and ourselves. Appraise.com, (www.appraise.com) or its related entities could merge with or be acquired by another business entity or their respective assets could be acquired. Should such a combination or acquisition occur, you should expect that Appraise.com, (www.appraise.com) would share some or all of your Personally Identifiable Information to continue serving you and other users of our Site. Appraise.com, (www.appraise.com) will not use or share the Personally Identifiable Information collected on our Site in ways unrelated to the purpose for which you provided the information, including those described above, without providing you a choice whether to permit any such unrelated uses. At the time you provide your information, we will offer you a choice as to whether you want to receive further communications about special offers, services we offer or other marketing messages. If you choose not to receive these communications, we will not use the information you provide for this purpose. If you change your mind and wish not to receive further marketing communications from Appraise.com, let us know by submitting your "opt-out" choice at (Opt_Out URL). You can opt out at any time. All e-mail communications from us, such as newsletters, tell you how to stop receiving them. Please follow these instructions if you no longer wish to receive the e-mail messages. You can access, review and/or correct all your personally identifiable information that we collect online and maintain by following the procedures described above. We use this procedure to better safeguard your information. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections. This is ususally done by asking for a valid credit card. Appraise.com, (www.appraise.com) seeks to ensure that your information and preferences are accurate and complete. If you requested information on our Site about other Appraise.com, (www.appraise.com) products at Appraise.com's Customer Sevices Center, you can access your information by logging in and making changes to your account. If you change your mind and wish not to receive further marketing communications from Appraise.com, let us know by submitting your "opt-out" choice at time of registration and we will do all we can to honor your request. All e-mail communications from us, such as newsletters, tell you how to stop receiving them. Please follow these instructions if you no longer wish to receive the e-mail messages. A "cookie" is a small data file transferred by a Web site to your computer's hard drive. We send cookies when you surf our Site, login, respond to online surveys or polls, or request information. Accepting the cookies used on our Site does not give us access to your Personally Identifiable Information, but we can use the cookies to identify your computer. The aggregate information collected permits us to analyze traffic patterns on our Site. This can enable us over time to provide you with a better experience on our Site by improving the content and making it easier to use. For example, cookies can keep track of what services you have selected to utilize on Appraise.com, (www.appraise.com) as you work and can complete minor tasks for you as such as entering usernames so that you only have to enter your password where a logon is required. Most browsers automatically accept cookies, but you can usually refuse cookies, or selectively accept certain cookies, by adjusting the preferences in your browser. If you turn off cookies, though, there may be some features of our Site that will not be available to you and some Web pages may not display properly. You can find information on popular browsers and how you can adjust them to control cookies at the following Web sites:
Appraise.com, from time to time, does run third-party ads on our Site. Appraise.com, (www.appraise.com) may also use third-party media and research companies in the future to place ads for us on other parties' Web sites. When users view Web pages where Appraise.com, (www.appraise.com) ads appear, our online media and research companies may place cookies on the user's computer. These cookies allow the companies to recognize the computer when it is used to return to that site. In this way, our online media and research companies may compile information about ads viewed and the general content of the pages where the ads appear. Over time, this information permits these companies to deliver ads that they believe will be of most interest to the user and to minimize the repetition of ads you see. The cookies placed by these companies do not access or collect any Personally Identifiable Information or enable individual users to be identified. The data is collected exclusively for use in Appraise.com's marketing and research. Appraise.com, (www.appraise.com) does not have access to the cookies that may be placed by the online media and research companies. If you want to prevent these companies from sending and reading cookies on your computer, you will need to visit each company's Web site and request that you be removed from its system. Appraise.com, (www.appraise.com) acknowledges your trust and is committed to protecting the information you provide us. To prevent unauthorized access, maintain accuracy, and ensure proper use of information, we have employed physical, electronic, and managerial processes to safeguard and secure the information we collect online. When you make a purchase from our Site, we use Secure Sockets Layer ("SSL") encryption technology to safeguard your credit card and other sensitive information while it is being sent to us. The SSL encryption is designed to make the information unreadable by anyone but us. This security measure is working when you see either the symbol of an unbroken key or closed lock (depending on your browser) on the bottom of your browser window. In the event SSL is not available, secure transactions will be completed via phone. Parts of our Site contain links to third-party Web sites for your convenience and information. If you use these links, you will leave the Appraise.com, (www.appraise.com) Web site. When you access a non-Appraise.com,(www.appraise.com) Web site, even one that may contain the Appraise.com, (www.appraise.com) logo, please understand that we do not control the content and are not responsible for the privacy practices of that site. We suggest that you carefully review the privacy policies of each site you visit. This Online Privacy Statement does not cover the information practices of those Web sites linked to our Site. These other sites may send their own cookies to users, collect data, or solicit personal information. Appraise.com, (www.appraise.com) believes that protecting children's privacy online is extremely important, and we encourage parents and guardians to take an active role in their children's use of the Internet and to spend time online with their children. Appraise.com,Accolade(www.appraise.com) respects national and international laws, including the Children's On-line Privacy Protection Act ("COPPA"), which applies in the United States. No services are offerd to children. Accordingly, at our Site we do not collect personal information from children under 13. If there are changes or additions to the terms of this Online Privacy Statement, we will post those changes here so that you will always know what information we collect online, how we use it, and what choices you have. Please be sure to check this page before proceeding to use our Site. Regardless of any changes we make to our Online Privacy Statement, we will always use your Personally Identifiable Information in accordance with the version of the Statement in place at the time you provided your information, unless you give your express consent for us to do otherwise. If you have any questions or concerns about Appraise.com's use of your information or about this Online Privacy Statement, please send an e-mail to support@appraise.com.
Notes:
** A URL is the global address of documents and other resources on the World Wide Web. For example, http://www.appraise.com is the URL for Appraise.com, (www.appraise.com) U.S. home page.
** An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol ("TCP/IP") network, such as the World Wide Web. Networks use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web, allowing Web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse, and for session control and security.
This statement is effective on July 15, 2004